I've had my Keurig 2.0 Coffee-Maker for about 8 years now. Whenever I see "Oops" after inserting the pod, It is beacuse there is an irregularity with the label on the pod. In particular, the pod label has a rough edge. When I smoothen out the edge with my finger, the pod is accepted and works fine. I've never had to discard a pod.

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Brooklyn BeansCinnamon Subway Gourmet Coffee Pods, Compatible with 2.0 Keurig K Cup Brewers, 40 Count

Q: i buy this variety pack at LEAST once a week for my office. Recently the price went up...why? i'd like to also get assrt coffee w/out the flavors.

We sell our coffee directly to Amazon. Through economies of scale they are able to offer our coffee at competitive prices. Final pricing decisions are made by Amazon based on their numerous business considerations. We have not made any changes recent changes that would reflect on the price of our coffee.

Q: Request: please make a variety - no decaf box.

We currently have 3 variety packs that do not have decaf coffee (Bold, Medium, Flavored). We have also stopped producing the Assorted Variety pack with decaf coffee, although this change has not completely filtered through Amazon's current inventory.

Q: How can I just buy Maple Sleigh?

Hi Karen,Thank you for your question. You can use the drop down menu to choose which coffee you are interested in ordering. Maple Sleigh is on the list. The image and product descriptions change to account for which individual item you have chosen.