Microtek ScanMaker 3700 Flatbed Scanner (PC/Mac)

I bought this scanner from Amazon, and while the price was great, the money that I spent on it was completely wasted, since this scanner is not compatible with my computer! I have a COMPAQ PRESARIO 7360, which does not use a Pentium chip, and so my computer does not recognize this scanner. So beware - this scanner is not compatible with all computer, something that Microtek does NOT make the buyer aware of!

When we first got this scanner it was great- pictures and text scanned well & the software was easy to use. BUT, about 6 months into relatively light use, the scanner started making grinding noises & stopped working altogether.We sent it for repairs- it came back broken even worse (damaged in shipping). Sent it back again for more repairs. Just got it back & it is not responding to anything. Overall, the quality is poor. We're now in the process of sending it back for good. I hope ours was just a lemon!

The ScanMaker 3700 is a fast scanner, and image quality is near perfect. The main utilities for copying and e-mailing documents at the touch of a button are great, however the default setting for one-button scanning often yeild results that are less adequate than going into PhotoImpact and scanning the image yourself.Set-up was painless and automatic. The bundled applications are a comprehensive set, and I myself usually don't step outside PhotoImpact and Caere PageKeeper (meaning, I've got all I need there). Even so, the software bundle has several more applications like ULead PhotoImpact Album and Caere's OCR software that you might find useful.The only area where the scanner is a bit lacking is on the negative film scanner adapter, since the scans don't show the proper color balance nor image quality and need to be tweaked. While this is a film scanner that you won't be used to scan your negatives and print from them, but it is more than adequate for previewing your pictures before deciding which ones to have printed at a professional lab (and considering that it's for an under-$100 scanner, it's a bargain).Overall, we're absolutely satisfied with the device. It's great for images and printed documents, and the film adapter is a welcome addition.

The main thing I wanted to do with this scanner was to scan and then email my pictures to friends and family. This scanner is USB and under $... many stores!!! It's quiet and the picture quality is great for it. I have no complaints yet on it, works like a charm. Setup instructions and software were included so with most any USB you just plug and play!

I purchased my Microtek product less than a year ago. Actually, it was 7 months ago. The product stopped scanning some 2 months ago. Because Microtek does not provide the consumer with a warranty, for obvious reasons, I was stuck with it. I do not recommend that any one purchases a Microtek product. I will only buy Canon or HP. I'm forced now to go out and buy another scanner soon. Its very frustrating. I, like the others, experienced that the lamp stayed on. And for me, the scanning "rod" inside would not move and scan the objects. Now please note that I have used this scanner all of 10-15 times since I've purchased it, so its not like I've used it daily. Again, stick with the big guys (Canon and HP). With them you get better customer service, warranties, and quality products. And you wont end up being the guinea pig since they are still trying to get this thing right.

I've had mine for about 6 months now and still now problems. I purchased this for my wife to use for school and she was so excited when it arrived that she set it up and had it running by the time I got home from work. If you knew my wife you would think this a minor miracle because she is NOT technically minded. This is my second scanner and by far the easiest and best one. The USB connection is great and the quick buttons on the front are awesome. It is the first scanner I've used which actually scans and sends a fax which was either typed or hand written and actually comes out legible.Hopefully I don't have to send it in for a new lamp head like the previous reviewers. If I do I'll definitely put a note inside to lock down the scanner head!!Only bad experience was the mail-in rebate. After two months I got a letter back saying I couldn't have it because I didn't enclose the UPC from the box or something. Thing is is that it didn't ask for it on the rebate card, just a receipt. Too bad, I'd already thrown the box away.

I purchased this scanner in Feburary of this year. I was pleased that the installation was easy and for what I used it for the quality of the scans were Ok. Unfortunately, the scanner totally quit functioning after 12 scans! So the referral on this product being a "work horse" wasn't true im my particular case. In contacting the manufacturer, I learned that the effort of getting this scanner fixed wasn't worth the scanner. I would not recommend this scanner or manufacturer to anyone.

I bought this scanner from Best Buy and it worked great for a couple of months. I really don't use it all the often, but it's nice to have it when I need it. After a couple of months, the lamp crapped out. Sent it back to Microtek (the only way to get the lamp replaced) and they installed a new lamp and sent it back. Everything was okay again. Until... another couple of months have passed and now the lamp is out again. If I send it back for repair again, I'll almost have paid as much in shipping costs as I paid for the scanner. NOT a reccomended purchase for anyone.